Refund Policy
Last updated: August 16, 2026
1. 30-Day Return Window
You may return your order within 30 days of the date it was received for a refund, subject to the conditions below.
2. Eligibility for Return
To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.
3. How to Start a Return
To initiate a return, contact us at support@nuressaindividualinsight.com with your order number and reason for return. We will provide instructions for returning your item.
4. Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
5. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5–10 business days.
6. Non-Returnable Situations
Items returned outside the 30-day window, or that are used, damaged, or missing original packaging, may not be eligible for a full refund.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, contact us within 30 days of receipt at support@nuressaindividualinsight.com and we will make it right.
8. Return Address
Approved returns should be sent to TrevCore LLC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714 — see our Fulfillment Address page for details.
9. Contact Us
Questions about returns or refunds can be directed to support@nuressaindividualinsight.com or TrevCore LLC, 3171 S 129th E Ave Ste A #5318, Tulsa, OK 74134.